FAQ

Yes, Gene-ius bond is water-resistance. You can wear your Gene-ius bond in various settings and during many everyday activities. However, it is advisable to avoid extreme conditions that could potentially damage the device. If you have any specific concerns about certain activities or environments, feel free to reach out to our support team for further guidance.

Gene-ius bond is designed with cutting-edge technology that harnesses the power of human bioelectric current, allowing it to charge automatically as you wear it. If the ring fails to charge using the body's bioelectric current, it will issue a warning. In this case, you will need to place the ring in the preservation depot for charging and maintenance.

No, your partner does not have the right to modify your genetic information. Access to genetic data through the Gene-ius bond is for viewing and sharing purposes only. Any modification of genetic information would require explicit consent and must be carried out under strict regulatory standards and ethical guidelines. The Gene-ius bond ensures that all access to genetic data is secure and controlled, and it emphasizes user consent and privacy above all.

If you plan on taking a break from wearing your Gene-ius bond for more than a week, we recommend storing the ring in the preservation depot. This will ensure that the ring is kept in optimal condition while not in use. Alternatively, you can place it in a location that is easy for you to remember and secure to prevent loss.

If the relationship ends and one partner chooses to stop wearing the ring, it will automatically unbind after a specified period of non-use. You can erase the data from the ring by resetting to the factory settings (see the next question). Then return the ring to our offline store for a partial refund, or if both partners return their rings together, they will receive more refund. Alternatively, you can visit our

Firstly, put your Gene-ius bond in your preservation depot. Then hold the cleaning button and maintenance button at the same time for 3-5 seconds. The indication light starts flashing red when resetting started. Hold the button until the indicator turns green which indicate resetting is succeed.