STORE POLICY
RETURNS AND EXCHANGES
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We accept returns and exchanges within 30 days of purchase.
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Items must be unused, in original packaging, and accompanied by proof of purchase.
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Refunds will be issued to the original payment method, while exchanges can be made for a different size or color of the same item.
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Certain items, such as perishables, custom-made products, and gift cards, are non-returnable.
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Customers are responsible for return shipping costs unless the item is defective or damaged.
Dear Customers
MOVE YOUR NECK
for a better health
SHIPPING
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Orders are typically processed and shipped within 1-2 business days.
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Shipping costs are calculated at checkout based on the destination and shipping method chosen.
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We offer standard, expedited, and international shipping options.
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International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
PRIVACY AND SECURITY
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We respect your privacy and are committed to protecting your personal information.
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Your data is securely stored and will not be shared with third parties without your consent.
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We use encryption technology to ensure the security of online transactions.
PRODUCT QUALITY
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We stand behind the quality of our products and strive to ensure customer satisfaction.
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If you receive a defective or damaged item, please contact us immediately for a replacement or refund.
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We continuously monitor and improve our product offerings to meet the needs of our customers.
STORE HOURS AND LOCATION
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Our store is open Monday through Friday from 9:00 AM to 5:00 PM.
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Visit us at [Store Address] for in-person shopping or to pick up online orders.
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Contact us for holiday hours and special events.
STORE HOURS AND LOCATION
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We value your feedback and encourage you to leave reviews of your shopping experience.
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Your input helps us improve our products and services to better serve you and future customers.
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Please feel free to share your suggestions or concerns with us at any time.
Thank you for shopping with us! If you have any further questions or need assistance, please don't hesitate to contact us.